Vax 4000 Model 200 Manuel d'utilisateur Page 6

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vi About This Guide
Customer Responsibilities
Customers should not install this conversion kit unless they are qualified
self-maintenance customers. Only qualified maintenance personnel
should perform the installation procedure. If you are not a qualified
self-maintenance customer, call Digital Customer Services to schedule a
system conversion.
It is the customers responsibility to perform a software backup before a
Digital Customer Services representative arrives at your site.
When the conversion is complete, return the old CPU module to Digital.
Appendix A contains forms that need to be completed by the Customer
Services representative. The customer and Digital Customer Services
representative must sign the forms.
Digital Customer Services Responsibilities
The Customer Service Representative should contact the customer to
ensure that the customer’s software is backed up before arriving at the
site.
After installation of the conversion kit, the Customer Services
representative must complete the following forms and remove them from
this document by tearing them along the perforated line. The forms must
be signed by the customer and the Customer Services representative. The
following forms are in Appendix A.
Customer Services Worksheet
Installation Receipt–Customer Copy
Installation Receipt–Customer Services Copy
Return Material Checklist
The Customer Services representative should give the customer the
signed Installation Receipt–Customer Copy. The representative should
include the signed Installation Receipt–Customer Services Copy with the
CPU module that is being returned to Digital to ensure the customer
receives credit.
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